Welcome to the win-win.hr website. By using this site, you agree to the following Terms of Use, including adherence to our Privacy Policy. These Terms may be updated without notice, and continued use confirms your agreement. Purchases are governed by the Terms published at the time of the order.
If you disagree with any terms, please refrain from using this site.
1. General Terms
- This website informs about the services of Win-win Communications, located at Bocakova ulica 46, 10380 Sveti Ivan Zelina, Croatia, and is used for enquiries, event registrations and ticket purchases.
- By using this site, you confirm you are of legal age and capable of entering binding agreements.
2. Data Protection
- All personal data collected is processed in accordance with our Privacy Policy, detailing how data is collected, stored, and used.
3. Registrations and Ticket Purchases
- The seller is Win-win komunikacije, a service business owned by Kristina Marečić, Bocakova ulica 46, 10380 Sveti Ivan Zelina, Croatia, OIB 54110653270, e-mail [email protected].
- Prices are in euros and final. The business is not registered for VAT, so no VAT is charged (Art. 90(2) of the Croatian VAT Act).
- Ordering: on the event page choose "Buy a ticket", enter your full name and e-mail, accept these Terms and click "Order with obligation to pay". One order is for one person.
- Card payments (as well as Apple Pay and Google Pay) take place on the secure page of Stripe. The contract is concluded when the payment succeeds; we e-mail you a confirmation and the date.
- Bank transfer: if you cannot pay by card, register through the link "Can't pay by card?" on the event page. We e-mail you the payment details (or an offer, if your company pays) within 48 hours and keep your place. If the payment does not arrive within 5 days of receiving the details, and at the latest the day before the event, we may offer the place to others.
- The invoice is e-mailed to you right after payment.
- Places are limited. While you pay by card, your place is held for 30 minutes.
4. Cancellation and Refunds
- Up to 7 days before the event you can cancel by e-mail to [email protected] and we refund the full amount.
- After that the amount is not refunded, but you can pass your place on to someone else or move it to a later date of the same event, if there is one. Let us know the name and e-mail of the person coming instead.
- If we cancel or postpone the event, you choose a new date or a full refund.
- Refunds are made by the method you paid with, within 14 days of the cancellation at the latest. Together with the refund we e-mail you the cancellation invoice.
- As the service is tied to a specific date, the 14-day right of withdrawal does not apply (Art. 79 of the Croatian Consumer Protection Act). The rules in this section apply instead.
5. Complaints
- You can send a complaint by e-mail to [email protected] or by post to the business address. We will reply in writing within 15 days of receiving it.
- For out-of-court resolution of a consumer dispute, you can contact one of the bodies for out-of-court resolution of consumer disputes in Croatia. The business does not commit to taking part in such a procedure.
6. Content Usage
- All materials on this site, including text, images, and graphics, are protected by copyright. Use is permitted solely for personal, non-commercial purposes.
- Copying, distribution, or modification of content without prior written consent is prohibited. This also applies to workshop materials.
7. Disclaimer
- While the information provided is accurate at the time of publication, we are not liable for errors, outdated information, or damages arising from the use or inability to use the site.
8. External Links
- This site may include links to external websites for convenience, e.g. registration forms for some events. We are not responsible for the content, accuracy, or functionality of these external sites.
9. Changes to Terms
- We reserve the right to update these Terms at any time. Changes take effect upon publication. Please check periodically for updates.
10. Contact Us
- For questions or further information about these Terms, contact us at [email protected]. We will respond within the legally prescribed timeframe.
